Prices: Prices are subject to change without notice. The prices shown are current U.S. prices (CND if ordering from Canada). You can confirm current prices and availability with our Customer Contact Department by phone, fax, or e-mail. You can also request written quotations to be sent to you by fax, mail, or e-mail.

International Customers: Contact your dealer for a "pro forma quotation" (with local pricing and appropriate freight, duty, and clearance costs).

Terms of Payment: Terms of payment are Net 30 days with established credit.

New Accounts: We welcome new accounts with an approved credit application. Download and complete this Credit Application (.pdf), fax it back to our Credit Department at 847-247-2986 with your initial order. We also accept Procurement card (VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS), check or money order.



If you are paying by credit card, you may do so by entering that information through our secure web site or you may call 1-800-323-4340. It is not our company policy to accept credit card numbers via email or fax.

Discounts: Certain items throughout this catalog are available at discounted prices when you order them in quantity. Note: These discounts may not apply to orders being shipped outside of the United States and Canada.

Confirming Orders: Please do not send a confirming order unless your ordering system requires one. You must state any special conditions that are on your confirming order when you first place your order with Cole-Parmer. Please mark confirming orders clearly to prevent duplication. A restocking fee may be charged for return of duplicate shipments.

Product Design Changes: Due to continuing improvements in design, some items may differ slightly from the description and photograph in the catalog. Specifications are subject to change without notice. If you have questions, our Application Specialists will be happy to discuss any design improvements and advantages. We continually update our database with all current product information and changes, which we will relay to you when your order is processed.

As well as any other special shipping requirements, such as HAZMAT materials.

If you would like to get an idea of shipping costs, go to:
UPS Quick Cost Calculator^™
UPS Dimensional Weight Information
FEDEX rates

General rates for shipping are available at individual carrier websites. Your final shipping costs may differ.

Minimum Order: We appreciate all orders, so there is no minimum order requirement.

Warning - Product Use Limitation: The products within this catalog are not designed for nor intended for use in patient-connected applications including, but not limited to, medical and dental use, and accordingly have not been submitted for FDA approval.

Warranty: Cole-Parmer Instrument Company warrants products sold against defects in material or workmanship as follows: Cole-Parmer, at its option, will repair or replace any defective product unit at no charge, or refund the purchase price to purchaser, provided that (i) the warranty claim is made in writing within the period of time specified in the catalog or in information enclosed with the product packaging, (ii) proof of purchase by bill of sale or receipted invoice is submitted concurrently with the claim and shows that the product is within the applicable warranty period, and (iii) the purchaser complies with Procedures for Returns listed under the general Terms and Conditions contained herein. This warranty shall not apply to: (a) defects or damage resulting from (i) misuse of the product, (ii) use of the product in other than its normal and customary manner, (iii) accident or neglect, (iv) improper testing, operation, maintenance, service, repair, installation, or storage, (v) unauthorized alteration or modification; or (b) post-expiration dated materials.

This warranty is the exclusive remedy of the purchaser, and Cole-Parmer disclaims all other warranties, whether express, implied or statutory, including without limitation, warranties of merchantability and fitness for a particular purpose. No employee, agent, or representative of Cole-Parmer is authorized to bind Cole-Parmer to any other warranty. In no event shall Cole-Parmer be liable for incidental or consequential damages.

All express and implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose are expressively disclaimed and shall not apply to any products sold or services rendered hereunder. Cole-Parmer Instrument Co., Inc. shall not be liable for consequential, incidental, special, or other direct or indirect damages resulting from economic loss or property damage sustained by you or any end user from the use of the products sold or services rendered hereunder.

Recommendations made by Cole-Parmer regarding the properties, qualities, use or application of products sold by Cole-Parmer are believed to be reliable, but Cole-Parmer makes no representation or warranty whatsoever with respect to any such recommendation, and expressly disclaims any and all liability therefore. The Customer shall be solely responsible for decisions regarding its uses or applications of products purchased from Cole-Parmer.

Claims: Your order is filled, checked, rechecked, and packed with great care. If damage has occurred, keep the carton and all of the packing materials. Please report the details immediately to the carrier and then contact our Customer Contact Department.

Return of Items: All returned merchandise must be in unused, resalable condition, and must not be contaminated with hazardous materials. Some products are subject to a restocking charge.

U.S. and Canadian Customers: Please call our Customer Contact Department at 800-323-4340 to obtain a safety form and return authorization number before returning items. When you call, please provide us with:

• our reference number (on the packing slip) or our invoice number
• your purchase order number
• reason for the return
• date of purchase

• opened liquids, chemicals or reagents
• refrigerated materials
• post-expiration dated materials
• radioactive materials
• custom- or special-order items
• DEA regulated materials

• Shipping address
• Remittance Address
• Bank Reference
• EDI Parameters
• Other business information

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